With the popularity increase in the use of chatbots and the internet of things, there are more tools for developing bots. Although it is great to count with many options, it may also be overwhelming. Especially for a beginner in this topic of technology.

Bot is the abbreviation of chatbot. It refers to a computer program that operates to fulfill its purpose with the use of a conversation interface. These ones distribute personalized information using chatting styles (Sánchez and Sánchez, 2017).

Several bot platforms are built on artificial intelligence and automatic learning products for good performance and advanced analysis. They use natural language processing tools to interpret text and to interact with artificial intelligence platforms.

Because of this, this article will point out the best tools to create bots.

1 – Chatfuel

It is ranked amongst the best tools for bots development. It allows to develop completely functional Facebook Messenger bots. With help of templates, beginners or experts can develop the bots they want easily. After the bot “goes live”, it offers sophisticated analysis due to the botanalytics integration. All you need to develop an incredible bot is provided with this platform.

2 – Botsify

It allows you to create artificial intelligence chats on your website or Facebook messenger without any programming code knowledge. Botsify can be integrated to several services:

  • WordPress.
  • Shopify.
  • Slack.
  • Alexa.
  • Google Sheets.
  • RSS Feed.
  • ZenDesk.

It possesses an easy to use, drag and release interface. It offers help with the templates design for your chatbot. Many renown companies use Botsify to design their chatbots, this includes Apple and Shazam.

3 – Flow XO

It is a platform that allows you to create and distribute chats from intelligent sites on Facebook and on your web site. The platform provides many templates with predesigned chatbots that can be personalized easily with the drag and release editor.

4 – Pandorabots

This platform makes it possible for companies to create and host their own chatbots. They chat with clients using text or voice similarly to human beings.

It is compatible with the new AIML 2.0 as a knowledge content markup language. Most of the benefits come from its capacity and the AIML simplicity. Same as the engine of analysis and translation based on Lisp, it is a personalized chatbot development.

  • Personnel training.
  • Codes review.
  • Data services.
  • Engineering support bundles.
  • Bots hosting.
  • Licenses.

5 – IBM Watson Assistant

It is a highly flexible tool that allows us to perform small solutions, these are focused on the whole company implementation. With simplified tools, it allows the collaboration between commercial companies and developers. It has the purpose of developing conversation solutions and advanced dialogue flows. It is not necessary to be an expert in automatic learning.

Bots creation represents a skill. As soon as the tool is selected, it will bring many benefits for the organization. Particularly, they will help you to save time, start more conversations and get you connected with the necessary information for the business.

Bibliographical references

Sánchez, H and Sánchez, M. (2017). The bots as service of news and of emotional connectivity with the hearings. The case of Politibot. Magazine Doxa.comunicación | nº 25, pp. 63-84. Available in: http://dspace.ceu.es/bitstream/10637/8765/1/Bots_HadaSanchez_MariaSanchez_Doxa_2017.pdf

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